2023

REVIEWS

David • June 27, 2026

Car was fantastic and pick up was smooth and easy. Hosts very communicative and supportive!

Stephs Rental Service LLC's response

Thank you for the wonderful review! We’re glad the car was fantastic and that pickup was smooth and easy. We also appreciate the kind words about our communication and support. We work hard to provide clean, reliable vehicles and a seamless Portland car rental experience with convenient PDX airport pickup. Thank you for choosing Steph’s Rentals!

Justin • May 30, 2026

Pickup was extremely easy, owner was quick to respond and very polite.

William • May 5, 2026

Great car, great communication. Would use the car again.

Stephs Rental Service LLC's response

Thank you for the great review! We’re glad you enjoyed the 2023 Tesla Model 3 and that our communication helped make the trip smooth. It’s a great choice for an electric car rental in Portland, with convenient PDX airport pickup and the chance to explore the Pacific Northwest. We appreciate you choosing Steph’s Rentals and would be happy to host you again anytime!

Gibson • April 27, 2026

The car was locker early then requested. But an amazing trip nonetheless

Stephs Rental Service LLC's response

Thank you for the feedback and for extending your trip with us. We’re glad you had an amazing experience with the 2023 Tesla Model 3. We apologize for the key access timing issue after the extension and appreciate your patience while that was adjusted. We’re always working to make every Portland car rental, PDX pickup, and Turo trip as smooth as possible. We’d be happy to host you again anytime!

Miguel • April 8, 2026

Car was great and amazing host communicated great and I am definitely considering getting a model 3 after this gonna miss this car for sure

Stephs Rental Service LLC's response

Thank you so much for the kind words. We’re thrilled you enjoyed the Model 3 and had a great experience with us. It is always awesome to hear when a trip makes someone consider owning one. We’d love to host you again anytime you are back in the area.

Shawn • March 15, 2026

Car was advertised as FSD. This feature was not available. Auto park was also not enabled.

Stephs Rental Service LLC's response

Thank you for your feedback. We’re sorry there was confusion regarding FSD and Auto Park. These features are not enabled on all of our Tesla rentals, and FSD is not listed anywhere in this vehicle’s description. We understand your expectations were different, but we do want to clarify that this was not a feature advertised with this rental. We appreciate the feedback and will continue reviewing how we communicate vehicle features for future guests.

Turo • February 22, 2026

The host cancelled this trip last minute. This message was automatically posted by Turo.

Lulu • February 7, 2026

Helpful in providing clarification as needed by the customer.

Matthew • January 18, 2026

Host was excellent, car was fine. Airport shuttle to the car was easy —maybe din’t do it on a red eye flight when you just want to be done —but it was not their fault my flight was delayed in minneapolis.

Stephs Rental Service LLC's response

Thank you for the great review! I’m glad the Tesla Model 3 worked well for your trip and that the airport shuttle made pickup easy. We appreciate the kind words about the experience and would be happy to host you again. ⚡🚗✨
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